Return and Refund Policy
1. Eligibility for Returns
Products can be returned within 7 days of delivery, only if they are defective or damaged during shipping.
Fire extinguishers and customized security systems are non-returnable unless faulty.
2. Return Process
Contact us at contact@pixelvisiontech.com or call 9900237700 / 9900088545 within 7 days of delivery.
Submit photos/videos of the issue for verification.
Return shipping costs are borne by the customer unless the product was damaged or incorrect.
3. Refund Process
Once the returned product is received and inspected, the refund will be credited to the original payment method within 7 business days.